More (not so simple) ways to be Confident

Many of my clients come to me not just for more confidence but also to learn new skills in being assertive, speaking up and increasing their energy and motivation levels.

A common concern is being scared to speak out, either in a meeting or in a social gathering. I have witnessed this many times over myself when I have been at a party or a networking event and find myself being the one that always tries to get people to open up by asking lots of questions and generally being interested, or to join in on any debates, discussions etc.

I have never worried about whether I am knowledgeable enough, being totally content to ask questions for clarity or to say 'Don't know much about that, tell me more'. People love to talk about their area of expertise. However, to not know anything much about anything at all, is not really acceptable if you want to be interesting to others and feel confident.

So I repeat the 10 simple ways to get more Confidence after this next session, which is not so simple to adopt!

• Read a newspaper regularly, either on the web or the paper variety. Listen to the news and keep up to date with what is going on in the world
• Pick the subjects that interest you and find out more by researching, watching programmes or reading books
• Keep up to date with government policy and discuss with others if they agree or not, and why? Don't be afraid to learn from others. We can't know everything! but also make your own mind up by looking at all the facts
• Keep up to date with your own profession. 1 hour per week is minimum for ongoing development and learning
• Get a coach and at least read self development books or listen to audio
• Set your self goals and write an action plan to achieve the one that is top priority. Review, reflect and celebrate achievement
• Ask your boss what you can do to get that promotion. Get clarity on their expectations and find out where you can upskill to progress in work?
• Get yourself a brand new hobby that you always wanted to do and to hell with if you're that good at it!
• Volunteer work - meet people you would not normally associate with and learn how others live
• Pick a theme each year on something new you will do that takes you outside of your comfort zone
• Praise other people all the time. You will be rewarded in so many ways if this becomes a habit.

And to repeat:

10 quick and practical methods to increase your confidence:

    Smile loads! Smile when you meet people and generally be happier even if you’re not feeling that way.

   Learn from the past but don't dwell on that which you can't change. You could even ask yourself 'What was good about that?' for a great reframe of the situation.

 Buy yourself some new clothes, get your hair done, treat yourself to something new. I know you won't need too much encouragement from me on that one!

 Are you prepared for situations? Are you prepared enough to meet any challenge that may come up? Are you prepared for that networking event, that presentation, meeting someone for the first time? If not, get to it.

Play to your strengths. Expose yourself to what you are good at, at every opportunity. Improve your weaknesses and put a plan in place to improve them in time.

Don't be a people-pleaser! Learn how to say no to people, when you really want to. After you’ve said it the first time, there will be no going back. 

 Be in charge of your thoughts at all times. If you’re thinking negative thoughts, you’re probably asking a negative question or focusing on the problem rather than the solution. Change the question to a more positive one.

Whenever you feel stressed ask 'is this really important in the grand scheme of things?' If you're having to make a tough decision, ask yourself how each of the options affect the next 10 hours, 10 days 10 months etc. (I call this my 10/10 rule).

At the end of each day list your achievements and successes throughout that day. Acknowledging them before you ask 'What could I have done better?' is a great discipline.

   

Every morning when you’re in the shower, visualise your day as though it was already a success. Visualise success and the relevant confidence and it will be so.

Assertiveness - Confidently Saying No!

One of the most common attributes, of those that tell me they are not assertive, is the need to say yes to everything, when really they want to say NO sometimes!

I've experienced friends like this, who want to please people, but actually let you down far more by double booking, opting out at the last moment and generally causing havoc!
 It really doesn't benefit anyone to be a people-pleaser!

So learn to say No and take control of your life.

Saying “NO” and meaning it!

How can you confidently respond when someone makes a request you’d prefer not to accommodate? 

The question has just been posed.  Pause. 

Was your inclination to say yes, even though there’s a voice deep down saying “no.” If thats the case then let’s raise the volume on that inner voice. 

What possible reasons could there be for saying no?

§  It’s beyond your means?

§  It’s beyond your comfort level?

§  You're on a diet and going out will wreck it?

§  You're being taken for granted?

Identify all the reasons you have for saying “no.”  Identify which stem from a lack of confidence, versus a sincere wish to say no. 

What would happen if you said yes?  Perhaps:

§  You would be considered a teamplayer

§  It would make that person happy

§  You would be doing something outside your comfort box

§  You will be doing a good favour

Would the discomfort involved in saying yes outweigh the benefits of possibly going along with the request? Or vice-versa? Is it a favour and one that is absolutely needed right now and so No is out of the question? Would you like to be persuaded to go outside your comfort zone?

What is the cost v benefit?

The role of guilt

Saying “no” is hard for many of us. We feel so guilty and want people to like us. Instead of analysing our feelings we tend to just jump in with a Yes and worry about it all later. However being authentic, honest to self and others are values that should be held dearly if we are to be confident and contented. 

Saying “NO”

You’ve made the decision, after completely weighing the results of your cost/benefit analysis, to honestly say “NO”. 

Well, go ahead and say it clearly, and self-assuredly...in the mirror. 

Look yourself in the eye, and do it.  Just say “NO.” 

Say it like you really mean it, and then say it again as you would to whomever made the request of you.  When you pretend you’re speaking to the person who made the request, does it come out differently? 

After you say “NO”

If you’re used to giving in to others, then guess what? 

You may or many not be surprised to find that they are not willing to accept it! They may be a littel indignant and they may push, rephrase the question, or make a new, not dissimilar request. 

Be prepared for this and know your boundary—what ARE you willing to do? Work it out beforehand and, like any negotiating table, have your 'walk away point'.

Revisit the questions you asked yourself before—what would happen if you said no, or yes?

If you are serious about saying “NO” then stick to your guns. 

Tell the individual making the request that you would appreciate it if they respected your wishes, and ask them to refrain from pursuing it further. 

If you are comfortable expressing your “reasons why” then do so speaking from your personal perspective. In fact this does help to alleviate the no. Most people are very reasonable with a rejection of their request, if they understand and have empathy with the other person.

The Pause Button

Don’t forget that when anyone asks a question of you, you are perfectly OK to say, “Can I think about that and get back to you”. No-one should be pressurised into giving an immediate answer, even if the delay is only a couple of minutes. It will give you some time to think it through and to gather your thoughts.

It will give you time to analyse what you really want to do, weigh up everything and prepare the response.

What will happen when you are more assertive?

§  You will feel much more confident and proud. Your self-esteem will grow

§  You will find that practice makes perfect—the more you confidently say “NO” the easier it becomes. 

§  Others will respect your wishes and take you seriously and appreciate you more when you say Yes

§  You won’t find yourself doing things you never wanted to do in the first place. 

§  You’ll have more time to focus on the things you do want to be involved in. 

§  And so on...

10 simple ways to increase your confidence

10 quick and practical methods to increase your confidence:

    Smile loads! Smile when you meet people and generally be happier even if you’re not feeling that way.

   Learn from the past but don't dwell on that which you can't change. You could even ask yourself 'What was good about that?' for a great reframe of the situation.

 Buy yourself some new clothes, get your hair done, treat yourself to something new. I know you won't need too much encouragement from me on that one!

 Are you prepared for situations? Are you prepared enough to meet any challenge that may come up? Are you prepared for that networking event, that presentation, meeting someone for the first time? If not, get to it.

Play to your strengths. Expose yourself to what you are good at, at every opportunity. Improve your weaknesses and put a plan in place to improve them in time.

Don't be a people-pleaser! Learn how to say no to people, when you really want to. After you’ve said it the first time, there will be no going back. 

 Be in charge of your thoughts at all times. If you’re thinking negative thoughts, you’re probably asking a negative question or focusing on the problem rather than the solution. Change the question to a more positive one.

Whenever you feel stressed ask 'is this really important in the grand scheme of things?' If you're having to make a tough decision, ask yourself how each of the options affect the next 10 hours, 10 days 10 months etc. (I call this my 10/10 rule).

At the end of each day list your achievements and successes throughout that day. Acknowledging them before you ask 'What could I have done better?' is a great discipline.

   

Every morning when you’re in the shower, visualise your day as though it was already a success. Visualise success and the relevant confidence and it will be so.

No Need to Smack Ever - Part 2

As is said many times, we're not given a manual when it comes to parenting. This is true but I believe we don't need one.

We have something much better instead. It's called intuition and knowledge of one's own child. Every person in the whole world is unique and that includes babies, toddlers and young adults. Having someone else tell you what to do, is helpful sometimes but if all parents not only trusted their intuition but acted upon it too, we could throw away any 'one size fits all' instruction manual.

However, the main point here is that not everyone acts upon their intuition because sometimes it's easier to let things go rather than to confront properly. So I am not coming from an 'expert' position, rather one that says 'you are the best person to know what's best' but don't forget the basics. Here are my 7 Steps

1) As already stated in part 1, praise and encouragement of the behaviour you do want is paramount along with rewarding only good behaviour

2) Set a good example. Children will copy anyone and everyone especially siblings and parents. Shouting, smacking, sulking etc are unattractive at any age!

3) Set clear boundaries and stick to them. Losing a battle will cost you the war. It is essential that parents are united here, so discuss with your partner and then agree to stick with them. And this means that everyone agrees to the house rules, not just the children!

4) Spend quality time with them, doing interesting and educational activities. Talk with them and make them feel interesting, showing lots of affection and praise.

5) Stick It To them! - use behaviour gold and silver stars on a chart, showing them visually how they are rewarded for good behaviour and reaching their goals. Children adore sticking a gold star onto their chart!

6) Use open questions when teaching them something, rather than keep telling them what to do. For instance 'so what's the next thing we need to do when...'

7) Keep it simple - give calm and easy instructions. Too many and you will confuse them. Too little and they will not understand. Don't overwhelm and make it interesting for them to learn, or to do as they are asked.

Add your own number 8. Something that is needed especially for your child. It could be something you have meant to do for a long time but have yet to instigate or a new idea that has come to you whilst reading this. Have a think and make a decision now to carry it through.

Trust yourself and your children.

No Need To Smack Ever - Part 1

Smacking? ABSOLUTELY NOT, never. I'm finding it hard to believe that there are still some MPs who think it's okay to smack a child in order to discipline them!

Not only is this morally wrong, on so many levels, but it's totally unnecessary. I'd be happy to hear from you if you think differently, but I'm going to do a series of blogs which will give tips for handling a child's difficult behaviour AND help them to become confident and willing to co-operate.

Smacking gives out the wrong messages and can easily escalate into something more aggressive, even violent. It says that in order to get what we want we must go around hitting people. Hardly a good example setting is it?

My opinion is that we all so easily label children with things like ADHD in order to help make sense of why our child is misbehaving. I hate anything that gives children, or adults, more reasons to think negatively about themselves or an excuse to continue their innapropriate behaviour.

In all my coaching I will always ask the coachee (in this instance the parent) what their goals are. So  examples for their children could be:

Go to bed when asked
Eat nicely
Respond to requests
Listen, open up, communicate politely
Accepting rules or boundaries

There are so many more! What will they (and YOU!) look like when this thing is achieved?

In all my coaching of young people and/or their parents WITHOUT exception, I have found that a small change in behaviour in one person, brings about a small change of behaviour in another so you also need to set goals for yourself, such as

No more shouting
Listen properly
Have more time to pay attention

Again there are many more, so pick your main aim and describe what we will see, hear and feel when we have achieved it.

Once you have done this write it all down and start keeping a journal of the week's events.

See you in part 2 but in the meantime, let me give you a Top Tip that I was reminded of recently;

When you praise your child (or anyone else for that matter!) don't just say well done, or that was good. Give exact details of what the praise is for, for instance,
"Well done, on eating all your vegetables and sitting still throughout the meal. That was excellent!'

Try it and see the smiles. Children don't always understand what you are giving praise for and so cannot repeat it. Be explicit and you will watch the behaviour happen again.

Until next time....

Develop Your Leadership Charisma - from within!

Develop your leadership charisma — from within!

Leaders of all levels,


You're already climbing the success ladder.
Nevertheless, if you recognize you could do with being one or two notches more effective than you are — and would like to be more influential and charismatic in your leadership style — then this is for you! Developed by Master NLP coach and trainer Steve Woolston and myself, we wanted to give you something a bit different but really powerful. We think you will not only benefit enormously from this training but will find it enjoyable and fun. If you are a leader, whether it be newly promoted or in post for several years then read on..

When Aeschines spoke, they said, "How well he speaks."
But when Demosthenes spoke, they said, "Let us march against Philip." — David Ogilvy

Charisma is one of the keys to effective leadership and in this two-day workshop, coaches, consultants and trainers Stephen Woolston and myself will help you develop your leadership charisma.

Your clear and congruent leadership message
Your ability to get into confident and charismatic states whenever you need to
Your ability to design your communication around the responses you want to get
Your ability to communicate your message and conviction in an engaging and magnetic way

Imagine being the kind of leader that when you speak, people listen!

We will explore some of the language and behaviour patterns that make communication engaging and get you using them — the kind of language and behaviour patterns that made speeches such as Martin Luther King's "I have a dream" so memorable, and John F Kennedy's pledge to put a man on the moon.

There are patterns and they can be learned.

Workshop details Date: Thursday and Friday, 19th to 20th April 2012 Location:
The exact venue is to be confirmed, but the course will be somewhere between Norwich and Ipswich to be accessible to leaders in both these great places.
Your investment: The full delegate rate is £497, but see the special offers below.

SPECIAL OFFERS! For early bird bookings placed by the end of February, places are available at a discounted rate of just £297. And if you bring a friend on to the course, get an additional £50 off your own place.

BOOK HERE. http://charismafromwithin-estw.eventbrite.co.uk

Being the Captain of Your Inner Team

Integrity is the most important quality a person can have. It underlines all the values, that a person holds, and allows them to be evident and congruent in their everyday activities.
To be successful in life, we require the trust and respect of other people, and no more so than in a leadership role. Being a captain, not only means leading others, it also means being in control of your own behaviour, success and life.
Perhaps you may think that you are either born a leader or not, but I happen to think that leadership skills can be taught and then honed with experience, dedication and by practising self discipline, until it becomes a habit.
Role models inspire, motivate, lead and deliver on their promises. They use their values to make decisions and search constantly on how they can help others to succeed. They listen to others fully, without judgment whilst probing and clarifying.
Language is so important and great leaders know that one simple word can be the difference between good conversations and damaging ones.
Take the word BUT for instance. Listening to someone and then saying ‘But’ negates everything they have just said, whereas using the word ‘and’ instead still provides us with a chance to express our own thoughts whilst acknowledging the other person.

'But I don’t want to be the Captain!' You might be thinking. That may be so, but surely you would like to be the Captain of your Inner Team (all the different parts that make the unique You!).
Here are mine:

The Dreamer – To aspire and think big
The Logical Genius – to establish the problem and find solutions
The Voice of Reason – to remain calm and dignified
The Warrior – to be bold, confident and to fight my teams corner
The Intuition Expert – to listen to gut and then shore up the message

Think about the people you admire most. Who are your role models, those that you look up to? What are the qualities and strengths that they exhibit, that makes you admire them.
Find your inner team by aligning those values with your own, give them a name or description as I have with mine, and call upon them whenever they are needed

My book The Beautiful Inner Game is being written at the moment. It will help people to make the changes they want and need to, in their lives, whether it be work, home or both.

Why you should join a mastermind group

I have just finished preparing for Sundays mastermind group and as usual, I am really excited about how much my members will benefit from another great speaker and a coaching session from me.

If you provide a service then you can't afford not to be surrounded by a group of like minded people who you can learn from, support and use as a sounding board.

This is what we have covered so far since we started in Feb 2011:

Know your niche
Develop your USP
How to use social media
Write a marketing strategy
Learn how to make a product to sell
Website enhancements
How to write compelling copy
Making the most of LinkedIn
Using twitter and blog to best effect
Co-coaching concepts
Branding (this week)

On top of that we have access to my colleague Dan Bradbury and faculty members of APCTC such as the fantastic Topher Morrison, Andy Harrington, Jarek Robbins and many more.
free membership to Association of Professional Coaches Trainers and Consultants is automatic when you join my group.

And the real beauty is that you can try it for free once, before making your mind up.

What more can I give you in order for you to get more clients and make more profit?

Book your place on www.apctc.com/Suffolk

Don't miss great speaker at my next Mastermind meeting this Sunday

This Sunday sees our ninth meeting since the mastermind group formed and things are hotting up!

Our guest speaker is Ivan Newman from Living In the Brand who is a much valued friend and colleague.

He will be talking about branding and then we will coach members on how to enhance their brand within their businesses. I know this is going to be so useful and powerful.

This year will be the only times I will be letting in first time visitors for free. So make the most of this fabulous opportunity to listen to a branding expert.

There will also be the usual question and answer session for members to support, offer advice or assist. This is the most valued part of our meeting and some great ideas have come forth. We continue to share knowledge between sessions and in fact my members get to attend my other workshops for free or with a huge discount.

Sign up on my page www.apctc.com/suffolk and look forward to seeing you!

Does my 'BUT' look too big?

I have been listening to some recordings from Topher Morrison, one of my favourite coaches and a colleague at APCTC.

He talks about the art of negotiation using NLP tools and reminded me about using the word BUT.

It took me a long while but now I rarely use the word but unless it refers to something I might be saying eg

I would love to go out in the sunshine but I have too much work

After much practice I now replace it with the word AND as much as I can because BUT just negates everything someone has just said to you! The word HOWEVER sort of does too but it not quite so obvious. So for example if a person is expressing an opinion you disagree with, the word AND will build bridges whilst allowing you to still add your opinion.

try it and see the difference when communicating....

Confidently help your Teenager pass their Exams

Yes honestly!

I am about to deliver a brand new unique workshop for parents who want to practically and emotionally help their children to exam success.

This is a very difficult time for parents. There is a fine line between helping, empowering and interfereing in the year of revision, studying and taking the exams. If your children are going to take theirs in the next couple of years, then this is for you.

Many schools now teach children about the Visual, Auditory and Kinaesthetic way we learn stuff. You may have even heard your child say 'hey, I am a visual person' etc. But what the schools do not do is show them how to use all their senses to enhance the way they learn and revise, and nor do they show parents the major part that they can play in the success of the studying strategy.

in the 3 hour workshop, I will show you:

How to communicate to bring out the best in your teen's behaviour during this stressful time
How to practically help out subtlely without interfering
How to show them different ways of revising that are fun
How to coach your children to empower them and eliminate procrastination
Top tips and tools that will help the whole family

The return on your investment will be such, that, you will be glad you decided to put your money where your mouth is. I am so confident about your experience that I will give you your money back if you are not satisfied.

The workshop will be repeated in the evening for those that work, and places will be limited.

If you are interested then please contact me on nadia@naccoaching.co.uk to get yourself on a list and hear first about the dates, venue etc in near future.

I promise to impress you with my unique style and quality of content and there will also be an opportunity for your child to receive a follow up discounted session from me nearer to their exams.

Values are King

This piece is a thank you to one of my own coaches Kevin Hall of APCTC.
He doesn't know this yet but our last chat gave me an incredible insight into one of my values when he said to me "so saving time means a lot to you". I immediately agreed as I have always known this but then when I reflected on this more, as only verbalising something can make you do, I realised that it has more of an influence on my daily life than I had firSt thought.
As the week went by I suddenly took notice of all the behaviours I had surrounding this great value of "not wasting time".
I have to admit that the dark side of this is impatience and it manifested itself in several ways.
The first instance was when I realised that saving time was more important than money and that I will use my car, not out of laziness, but so that I can fit in more social media or housework or anything that needs doing.
I noticed that my thought processes are always trying to come up with compromises, on behalf of everyone, without taking the time to share my thoughts with all involved so that the decision making is shared. The result may be the same but at least then I am not seen to be in my "impatient" mode.

The story does not end there - It came up again when I was in Norwich on Friday to be with the fabulous Topher Morrison, to hone and tone my speaking skills.
The first thing that struck me was how I do not tell a story in ENOUGH detail! Where others give you every small part of the picture to try and show you the story into your minds, I was giving little more than the headlines.
This is because I didn't want to waste THEIR time! I had a belief that the audience would rather I just got to the point. Topher showed me how I could make my story so much more compelling and it was a real aha moment.
Though so simple this has changed my whole way of thinking and it was the 2 sessions together that made me see the light.
I pride myself in my good time management but sometimes the value of taking your time to express yourself, or to go for a walk to the shops instead of taking the car, or to communicate what you need out loud, can be much more beneficial than "saving time".
However much we understand ourselves, there is always more to know.
So thanks Kevin and thanks Topher!